How to Contact the CRA
Canada Revenue can be contacted for in a number of ways. Many contact the CRA to find information on their assessments as well as information about their tax refunds etc.
Here is a general list of phone numbers to help you contact the CRA
Personal Tax inquiries call: 1-800-959-8281
Business Tax inquiries call: 1-800-959-5525
GST Business Tax inquiries call: 1-800-959-5525
GST Access Code inquiries call: 1-800-959-5525
Charity inquiries call: 1-800-267-2384
Hearing, speech impaired call: 1-800-665-0354
Call times are between 8am – 5:30pm
The best times to contact the CRA are usually early morning or late afternoons. Lunch time (approximately noon) can be quite busy for the CRA as many are calling on their work breaks.
At this moment, wait times can exceed more than one hour at this time.
CRA Contact has been harder these last years. Less phone agents are available now as the CRA is pushing for a CRA My Account.
Sign up for a CRA My Account to make contact faster
By signing up for a CRA My Account, users are able to use this service for many different ways. Saving copies of your Notice of Assessment, making adjustments to past tax returns, viewing if your return has been filed and or processed, and many other activities can be done on your profile.
If you are looking to take the next step and register for a CRA My Account, click our link and you will be directed to the instructions on how to register.
CRA contact today is changing to a more technological order. Today you can register your email address on your tax return, and the CRA will email you a copy of your assessment. Therefore, you may also receive this by mail and as well view this on your My CRA Account as well.
Please be aware of phishing scams on the email as there are some scams letting you know your refund and asking you to enter your banking information.
To see more scams please click this link here to protect yourself and your information. See our article here.
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